Booking Administrator - Planned Care

Location:  Hutt Hospital

Contract: Fixed-term parental leave cover to August 2026

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. 

About the Role

The main focus of this role will be to schedule patients for theatre. You will be responsible for scheduling patient’s appointments and surgery dates, as well as managing elective surgical waiting lists across Capital, Coast and Hutt Valley.  As patients are phoned about their appointments, we need someone with a good phone manner.

This role works 40 hours per week, Monday - Friday during core business hours. The full salary range for this role is $75,201 - $83,092.

About the Team

Our dedicated team consists of Nurse Coordinators and Administrators working closely together to deliver planned care services - improving health and lifestyles of our population. Planning and scheduling pre-assessment appointments and surgery is the main focus of our work, providing our patients accurate pre-surgery instructions and dates and times of surgery.

We understand many of our patients can be anxious about their planned surgery; our team work hard at creating a smooth and efficient pathway. The Elective Services team are working closely with many departments such as Medical Records, Outpatient Clinics, Perioperative Unit and Surgical Admissions, ensuring at each stage in the scheduling process everyone has the information they require.

About you 

Skills and experience we are looking for:

• Excellent spoken and written communication
• Ability to demonstrate great attention to detail
• Outstanding organisational skills
• Enjoys learning new tasks and be good at following processes
  

Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. 

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. 

How to Apply 

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 12th June. If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz 

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.