Health Care Assistant - Outpatient Service
Location: Hutt Hospital
Contract: Permanent, fulltime
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
We are seeking a motivated and compassionate Healthcare Assistant (HCA) to join our Outpatient Service at Hutt Hospital. This is a varied and rewarding role where you will work alongside nurses, doctors, and other health professionals to support the delivery of high-quality patient care across a range of outpatient specialties.
As a Healthcare Assistant, you will play an important role in supporting clinic operations and enhancing the patient experience. Responsibilities include assisting with patient care, preparing clinical areas, maintaining equipment and supplies, supporting clinic flow, and ensuring patients feel welcomed and supported throughout their visit.
This role requires flexibility, initiative, and a commitment to providing safe, patient-centred care in a busy outpatient environment.
About the Team/Service/Location
The Outpatient Service at Hutt Hospital provides specialist assessment, treatment, and follow-up care across a wide range of medical and surgical specialties. Our service operates across four outpatient locations within Hutt Hospital and delivers care through a combination of consultant-led, nurse-led, multidisciplinary, and allied health clinics.
We are a busy and diverse service, supporting thousands of patients each year through a variety of specialty clinics, including both acute and planned care pathways. Healthcare Assistants are an important part of the team, helping to ensure clinics run efficiently while supporting patients throughout their outpatient journey.
You will be joining a supportive and collaborative team of nurses, healthcare assistants, medical specialists, administrators, and allied health professionals who are committed to providing high-quality, patient-centred care. We value teamwork, respect, continuous improvement, and creating a positive experience for patients and whānau.
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About you
You are a caring and enthusiastic individual who enjoys working with people and contributing to a positive patient experience. You have excellent communication skills, a strong work ethic, and the ability to remain organised in a fast-paced clinical environment.
To be successful in this role, you will have:
- Previous experience in a healthcare setting, preferably as a Healthcare Assistant.
- A genuine commitment to providing respectful and compassionate patient care.
- Strong interpersonal and communication skills.
- The ability to work effectively both independently and as part of a team.
- Good organisational skills and attention to detail.
- A willingness to learn and adapt to the changing needs of the service.
- An understanding of and commitment to Te Tiriti o Waitangi and health equity principles
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal.
If you have any questions about the role, please contact Deb.Brodie@tewhatuora.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
Permanent/Full Time
Job no: NM319-26
Location: Lower Hutt
Closing Date: Friday, 4 September 2026