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Quality Advisor
We will accept applications from current Te Whatu Ora employees only
Location: Wellington Regional Hospital/ Hutt Hospital
Contract: Fixed Term (secondment until June 2026), Part Time 0.6 FTE
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
The Quality Advisor will support the review of adverse events, working with services to construct a report, determine findings, and develop recommendations to improve future patient care. They will also work closely with the services to identify themes or trends where potential improvements can be made.
Quality Advisors report to the Quality Team Leader and sit within the Quality & Patient Safety Team, Centre of Clinical Excellence.
The Quality Team covers the District, and therefore Advisors are required to work across sites as necessary. The Quality and Patient Safety Team are currently based at Wellington Regional Hospital and spend one or two days a week at Hutt Valley Hospital. However following orientation this can be more flexible as long as there is visibility across both sites. The salary for this role, pending experience and skill set is $81,398 - $122,098 pro rata.
About the Team/Service Location
The cornerstone of quality and patient safety is in the prevention of harm to patients. Our team places emphasis on:
- Creating robust processes and systems of care delivery that prevent, detect and correct errors
- Learning from harm when it does occur
- Building an open and supportive safety culture that involves all layers of the organisation
- Fostering relationships between managers and clinical staff
- Holding patients and whānau at the centre of everything we do
About you
Knowledge and Experience:
- A relevant health qualification: this role will require you to navigate and understand patient’s clinical notes. You don’t need to be an expert, but a general understanding of medicine is essential.
- An understanding of serious adverse event processes
- Knowledge of New Zealand health legislation and sector
- Demonstrated competency in computer skills using a range of Microsoft packages including Word and Excel
- Strong interpersonal skills: ability to build rapport and relate well with people
- Excellent written and verbal communication skills
- Ability to communicate effectively with both patients and staff in situations that require tact and diplomacy
- Ability to adapt to changing priorities, proactively managing conflicting demands on time
Relevant Health Qualification is essential
Someone well-suited to the role will enjoy the following:
- Investigating serious adverse events and constructing a written report detailing the findings
- Improving care and outcomes for patients / consumers.
- Teamwork, and building relationships with services
- Being committed to a culture of quality improvement
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Diana.Velazcoflores@ccdhb.org.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.