Security Orderly
"Accepting applications from current HNZ employees only"
Location: Hutt Valley
Contract: Permanent, Full-Time (Rostered and Rotating)
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
The position of Orderly/Security Orderly is dynamic and multifaceted, playing a crucial role in ensuring the smooth operation of hospital services. Responsibilities include the safe and efficient transportation of patients, medical records, equipment, and clinical waste to designated areas within the facility. This role requires exceptional customer service skills to interact professionally with both patients and staff, as well as the ability to adhere to strict timeframes and manage the physical demands inherent in the role. Previous experience in a healthcare setting or in a comparable position would be advantageous, as it would facilitate a smoother transition and a deeper understanding of the protocols and expectations associated with this vital position
This is a full‑time position (40 hours per week), rostered and rotating Monday to Friday. Shifts include early (7:30am starts), standard day (8:00am starts), and late shifts finishing at 4:00pm. Rostered rotation applies.
The hourly pay rate for this position is $29.25 - $32.92.
About the Team/Service Location
Our Hutt Valley Security Orderlies are dedicated professionals committed to fostering a safe and secure environment for both patients and staff at Te Whatu Ora Hutt Valley. With a passion for service, they collaborate closely with the hospital community to protect property, prevent theft, and uphold our core values of care and a proactive, can-do attitude. They consistently strive to deliver exceptional customer service, demonstrating respect for the rights and cultural needs of every individual. By working effectively alongside other healthcare staff across the organisation, our orderlies play a vital role in maintaining a welcoming and safe hospital environment for all.
About you
To be successful in this role, you’ll need:
- A helpful and approachable attitude: You are able to create a welcoming environment where customers feel comfortable and valued.
- Strong customer focus: Shows patience, empathy, and a genuine willingness to support customer needs and concerns.
- Excellent communication skills: You are able to explain information clearly, work well with colleagues, and simplify complex details.
- Good physical fitness: Capable of managing the physical demands of the role; regular exercise is recommended.
- Relevant experience (advantageous): Experience as an orderly or in security within healthcare or similar environments.
- A clear criminal history
- High integrity and reliability: Demonstrates professionalism, accountability, and trustworthiness.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 20th April. If you have any questions about the role, please contact Diana Velazco (Diana.Velazcoflores@tewhatuora.govt.nz).
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
Permanent/Full Time
Job no: SS073-26
Location: Lower Hutt
Closing Date: Monday, 20 April 2026