Team Leader - Patient Administration Service

Nau mai, haere mai ki Te Whatu Ora – Capital, Coast & Hutt Valley District

Location: Hutt Valley Hospital

Service:   Patient Administration Service

Contract:  Permanent, full-time

Salary: $80,026 - $84,491

Kōrero mō te tūranga – About the role

The Team Leader is responsible for leading, coaching and developing a team within Patient Administration Services. You will ensure our service works as effectively and efficiently as possible supporting the needs of clinical staff, general practitioners and patients.

Mō tō mātou rōpū – About our team

Outpatients covers various specialities including; Plastics, Cardiology, Rheumatology, ENT, Eyes, Audiology, General Outpatients, Diabetes, Respiratory & Paediatrics. We have a happy supportive team who work together to achieve the best outcomes for our people and their families

Moū – About you

As an excellent communicator, you will have a positive, enthusiastic, innovative and proactive approach that exudes confidence in people. You will be team focused and have an adaptable approach to practice. You will have proven experience and a strong understanding of the health sector with a particular focus on outpatient processes and waitlist management.

In order to be successful in this role, you will ideally have:

• Well-developed time management skills to enable deadlines to be managed and met
• Proactive and professional approach with experience in problem solving and reaching desired goals.
• Client service oriented, with the ability to manage relationships effectively
• Excellent organisational skills, with the ability to prioritise changing workloads while preserving accuracy and confidentiality
• High level of English comprehension, written and oral communication skills
• Strong interpersonal skills, displaying honesty, integrity and a demonstrated sense of ethics in all decisions and actions
• Ability to challenge the status quo and view things from different perspectives; fostering innovative thinking and continuous improvement.

E pā ana ki a tatou – About us

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:

Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

Click the apply now button to send your application directly to us. For further information on this role please email lucy.britland@tewhatuora.govt.nz and indicate the job title and vacancy number in the subject line.

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed